Product Manager

The Drivers Cooperative is hiring a Product Manager to coordinate the creation of the cooperative’s ridehailing platform.

The Drivers Cooperative

We are a driver-owned ridehailing cooperative in New York City. Drivers make more on each trip, all profits go back to drivers, and drivers have democratic control over the decisions that affect their lives.

Role

Product managers coordinate the production of product experiences used by our drivers, rides, and dispatchers. In this role you would work with drivers, staff, designers, developers, and coalition partners worldwide to launch and iterate on a driver-owned ridehailing/taxi platform.


We are looking for a versatile product manager ready to work with all kinds of people in a fast-changing environment. At The Drivers Cooperative, technology is built in service of our workers, customers, and mission, so expect to interface directly with the cooperative’s drivers and operators. We approach technology with an eye towards accessibility and accountability; all of our systems are designed in cooperation with our key stakeholders: drivers.

Location

This role is based in New York City.

Responsibilities

  • Oversee the design and production of features for the cooperative’s dispatch, driver, and rider apps

  • Coordinate with the cooperative’s management team and communicate a platform roadmap with all stakeholders

  • Work closely with drivers and operations specialists to understand their requirements

  • Oversee and conduct research into the ridehailing market to guide product development

  • Establish and monitor quantitative metrics to guide product development

  • Be responsive to inquiries from the management team

Qualifications

  • Enthusiasm for accountability to 4,000 predominantly BIPOC, 91%-immigrant for-hire vehicle drivers

  • Passion for social justice

  • Commitment to the values of the cooperative movement

  • Experience launching mobile commerce products required

  • Strong written and verbal communication skills

  • Basic UI/UX experience strongly preferred

  • Software engineering experience preferred

  • Experience with two-sided marketplace platforms is a plus

  • Experience in or connection to the gig economy is a plus

  • Bachelor’s degree or technical bootcamp preferred

Our Community

The Drivers Cooperative is an equal opportunity employer. Our members are largely immigrants and people of color. We are especially interested in applicants who have worked in or have personal ties to the New York City for-hire vehicle industry and, including driving experience. Women, BIPOC individuals, immigrants, and individuals disadvantaged in the labor market are particularly encouraged to apply,

To apply, email your resume and a cover letter to jobs@drivers.coop